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I ordered the Blackhawks 2015 Chicago Skyline hoodie, I received the Hall of Fame players skyline hoodie. Of course, trying to get the right hoodie is like pulling teeth.

I called 8 times, I received an email when I asked to have it escalated. I replied to that email a dozen times with no response what-so-ever. I sent the requested pictures with no response. I have since filed a complaint with the BBB, but it looks like they respond to only about 50% of those complaints.

I wish I would have done more research, but I figured if Facebook lets it be on there, I would be OK. Lesson learned...

Reason of review: Poor customer service.

Monetary Loss: $45.

Preferred solution: Deliver product or service ordered.

Location: Wheeling, Illinois

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