Lori D Kim

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Verified Reviewer

They did not ship my order

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I ordered two items on November 12th, they were real quick to take the money for the items. To this day, December 24th, I still have not received the order. I have been told that the item has been shipped, so they can refund the money I paid them. Now, they have been saying that since the end of November. I get a prerecorded statement about tracking the order, the tracking number is not recognized, none of them are, because the number changes each time I contact them. I think they are a scam and would say to stay away from this company. They scammed me and haven't tried to satisfy my complaint.
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Loss:
$43
Pros:
  • Easy to pay for item that i never received
Cons:
  • Very poor customer service
  • Shipping time
  • Refusal to refund money

Preferred solution: Deliver product or service ordered

User's recommendation: Don't buy from them. Scam company

Terry K Oec

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Verified Reviewer

CANCEL MY ORDER

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HELLO, MY ORDER NUMBER IS RL-10284-4****. I WANT TO CANCEL THIS AS I HAVE WAITED LONG ENOUGH FOR THE SHOES. ITS WAY PAST THE 7-14 DAY SHIP TIME YOU OFFER. ADVISE ME IF I NEED DO ANYTHING MORE. TERRY KREMER
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Preferred solution: Full refund

Diane M Fus

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Verified Reviewer
| map-marker Carthage, North Carolina

Warning other customers about this company

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I ordered two of the colored flyers drone balls. It has been 13 days and I have heard nothing from them about my order shipment. They do not respond to my emails. But they took the money out of my account immediately.
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Loss:
$60

Preferred solution: Full refund

User's recommendation: RUN!!!!!

Kevin T.

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Verified Reviewer
| map-marker Arlington Heights, Illinois

Poor customer service

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Ordered a sweatshirt from them not knowing they run a size small.I wanted to exchange it for a larger size , and they refused to do so.
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Loss:
$38

Preferred solution: Let the company propose a solution

User's recommendation: Stay away!

Rahim J Mwj
map-marker Dubai, Dubai

No delivery

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I have been waiting for my order delivery. There is no update from them. Order was placed on 9th december. And it looks like package is still in the US. Looks like a scam. GUYS STAY AWAY FROM THEM.
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Loss:
$29

Preferred solution: Deliver product or service ordered

User's recommendation: SCAM

Angie W Kqa

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Verified Reviewer

Wrong size order

TeeChip - Wrong size order
TeeChip - Wrong size order - Image 2
I order a 2XL and they sent a Large. I need this fixed ASAP please. It is the American Flag Proud mom black shirt Class of 2022! Please fix ASAP
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Loss:
$50

Preferred solution: Deliver product or service ordered

Resolved
Carol M Gmx

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Verified Reviewer
| map-marker Steinbach, Manitoba

Resolved: I really want the order I placed in September

Updated by user Nov 17, 2021

Company fixed the issue and I have been provided with product or service ordered.

Original review Nov 17, 2021
I have not received my order and I am NOT able t vice through to the company in any way- the customer service phone number keeps hanging up on e because it does not accept TeeChip order number I give them. So far you are the only ones who have responded to me - THANK-YOU! I would really appreciate hearing if &;; when I can get this order.
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Anonymous
map-marker North Bergen, New Jersey

Exchange t shirt size

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RL-10313-9**** getting runaround trying to get through to email and calling customer service ????????
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User's recommendation: Don't buy from tee chip

Diana R Fuf
map-marker Warrensburg, Missouri

Returns are a nightmare

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Bought a pair of advanced air cushion technology... embrace your feet.. shoes. They are too big. Want to return/ exchange. Please contact @ 417365**** or via email dianzgarden@***.com
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Loss:
$34
Cons:
  • Inability to communicate
  • Customer service is unreachable

Preferred solution: Full refund

Debra A Ghj

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Verified Reviewer
| map-marker Caribou, Maine

Debbieashby523@***.com

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I tried to order a tee shirt from you and somehow got charged three times. I only want one tee shirt not three. Please take care of this. To repeat I only want one not three.
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Anonymous
map-marker Lansing, Michigan

No communication

No confirmation number, no order number. Purchased through PayPal. Gave them until after holidays to reply.
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Antoni Gvg

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Verified Reviewer
| map-marker East Greenville, Pennsylvania

Didn't recieve product

Yes I have not received the product that I ordered from your company I would like to know what is the status of the issue please can you either email me or call or text at 484 635 ****. Thank You Norman Boring
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Alan S Vvs

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Verified Reviewer

Order

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I have never received any information about my order. No order number, company name, shipping date, nothing! Except an email confirmation from PayPal that YOU WERE PAID! Now what? Alan Sweezer 1083 Rustic Valley Drive Roach, MO 65787 asweezer@***.net zorbatom@***.com
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Cons:
  • Horrible service and website
  • No order number
Anonymous
map-marker Canonsburg, Pennsylvania

Dissatisfied Customer

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Ad claimed good arch support where there is none!! Cheap quality, Ill fitting sneaker. Biggest ripoff!
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User's recommendation: Don’t buy

Kelly S Alr

No product recieved. Charged for two pair of shoes when I only ordered one.

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I have been waiting a month and a half for my order and there is no way to contact them. I texted briefly to what I think was an automated response, then they wanted a credit card to get a "real" customer service rep. The email option gave no email. Also...when I checked my pay pal account they charged me twice for the same item. This company seems like a scam!!
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Loss:
$108
Pros:
  • No pros untruthful in advertising
Cons:
  • Worst customer service ever

Preferred solution: Deliver product or service ordered

User's recommendation: Don"t buy. You throwing your money away!!

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