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Not resolved

Received a broken cup.For a week and half I have been trying to get ahold of company to either send a new cup or refund my money.

Related: Teechip is the worst company on the planet

E-mails go unanswered and phone calls are an hour wait and even then aren't answered. One cup I ordered came thru fine but not the first one. I'm very disappointed in the customer service.

You should know that word of mouth can kill a company and maybe not yours since you deal mainly in shirts and such but With Teespring being a better company to deal with bad mouthing you can certainly hurt your sellers.I've added a photo which I hope comes thru.

Barbara Dontell

I didn't like: Unable to get ahold of company to resolve issue.

Review #945194 is a subjective opinion of a user.

2.6
Warranty
Customer service
Product or Service Quality
Turnaround Time
Advertised vs Delivered
Discounts and Special Offers
Delivery Service
Website
Additional Fees
Diversity of Products or Services
Price Affordability
Exchange, Refund and Cancellation Policy
Privacy and Data Security
PRODUCT OR SERVICE Teechip Mug
Reason of Review / Monetary Loss Damaged or defective / $23
Preferred solution Deliver product or service ordered

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