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I received a broken mug i ordered.It broke because of THEIR faulty packaging!

Numerous emails back and forth because when you call customer service a recording tells you this service is not available. In other words, no one to speak to personally. They kept telling me i needed to email them order number. Well i never got one.

No confirmation email either where the number would have been on it. Long story short, took a picture of broken mug, still in box, and picture of UPS shipping labels, emailed them and told them to just credit back my account. Never heard another word after that. Emailed one more time and still NOTHING!!

I am now eating $24.00. They have lost a customer and i am very dissapointed as i have ordered 2 tank tops in the past with no problem!! Never again.

Bye bye teechip!You have lost me!!

Review about: Teechip Mug.

Reason of review: Damaged or defective.

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TeeChipRep
Indianapolis, Indiana, United States #1345219
Teechip Verified Representative

Hi, thank you for bringing this matter to our attention!I can definitely help you with that.

Please provide your email address and order number and I will contact you via email shortly.I look forward to getting this handled as quickly as possible.

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