I ordered some printed mugs and was sent email that they would be shipped over a week ago.Continually try to check status but there has been no update and have been on hold with customer service.
Since I did use a credit card, can contact them to get money back. Teespring is a good company as I got what I ordered rapidly-- teechip has not been.
Customer service is not good.Just got hold of customer service who said they did NOT guarantee any ship date so I gave them a week to get some progress on my order or I would contact my credit card company to get money back.
More Review Details
What I liked
What I disliked
- Customer service
- Delivery discrepancy from advertised
- Reason of review:
- Problem with delivery
- Preferred solution:
- Deliver product or service ordered
- Monetary loss:
- Product or service
- Teechip Custom Mug
- Review category
- Auctions and Internet Stores
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