Teechip - Order never received. Should have read reviews

I ordered some printed mugs and was sent email that they would be shipped over a week ago.Continually try to check status but there has been no update and have been on hold with customer service.

Since I did use a credit card, can contact them to get money back. Teespring is a good company as I got what I ordered rapidly-- teechip has not been.

Customer service is not good.Just got hold of customer service who said they did NOT guarantee any ship date so I gave them a week to get some progress on my order or I would contact my credit card company to get money back.

This review is a subjective opinion of a user.
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More Review Details

Delivery Service

  • What I liked
      No items
  • What I disliked
    • Customer service
    • Delivery discrepancy from advertised

Reason of review:
Problem with delivery
Preferred solution:
Deliver product or service ordered
Monetary loss:
Product or service
Teechip Custom Mug
Review category
Auctions and Internet Stores
review #703906 by

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Oct 22, 2015 #1052249 Clay Center, Kansas

Still not happy. Last week I received a package from Teechip and it had FOUR mugs (I ordered three of the ones I got plus two I did NOT and have NOT received). When I called their number I was put on hold and informed by the computer that it would be over an hour to talk to a rep. Sooo still without my full order.

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