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1.5

I agree they are terrible when it comes to customer service and problems with orders. I ordered a sweatshirt with a picture of a Chihuahua and a beautiful saying under it and since I had just lost my Chihuahua I wanted it.

I got no confirmation email on order with order number or tracking number no email order was shipped so could not contact them as every email or text required a order number. Tried two different phone numbers for them which I got from my charge card company with no help. The sweatshirt finally arrived correct color and size with the picture on it but no saying that was the whole reason I purchased it. Have been trying to reach someone a live person for almost 10 days zero help, and have read that there are no refunds on returns.

All I wanted was the saying on the sweatshirt but I guess they get the money and I get a sweatshirt that was not what I ordered with no recourse. I will never by from them again out 45.00 may no be much to some but it is to me and it's the principle.100% satisfaction what a joke and computers to talk to ..

Reason of review: Not as described/ advertised.

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