Teechip - Poor quality and worse customer service
Horrible company.I ordered 2 cat prints and this is what I got.
1/2 a dog poster and very poor quality print. Later after I filed a dispute with pay pal I received only 1 cat print. Was suppose to be 11x17, but was 10 1/2 by 17 with part of the print cut off. Tried calling 3 different customer service numbers and was on hold more than one occasion for over an hour with continuous loop of funeral music and a recording saying all representatives are busy.
They do not respond to fb msg, (said they would respond within 24 hours, um nope) and email. Only response was when pay pal sent notification of chargeback dispute they asked me to reverse it and they would send a "free" reprint of order. How is it free if I paid for it. I will never order anything from a fb advertisement again.
I replied to them that they could keep their sh***y prints I wanted a refund and again no response.
Pay pal was awesome and took care of it.Buyers Beware!
This person wrote the review because of bad quality of i love you to moon and back cat poster from Teechip and attached photo s. Reviewer claimed that he or she wants Teechip to read this review and look into the issue (if any).
The most disappointing in user's experience was fact that i did not receive my order and communication. If you have a chance, please immediately contact him/ her to briefly discuss his/ her negative experience with the company.
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