Lombard, Illinois
Featured Not resolved

I ordered a T-rex ugly christmas sweater from here on October 25, 2015.I received a order delay on November 3, 2015, and it was then shipped on November 12.

It showed that the screen print would span the whole shirt. When I got it, it was about 6 inches wide. I emailed my complaint, got a reply saying a claims officer received it and would get to me as soon as possible. That was on November 19, 2015.

It is now December 1, 2015, and I have yet to be contacted again. I have even emailed the people who had written to me again, with pictures attached of what the shirt should have looked like and what it did look like. I am so disappointed, and here I thought I would be getting a great Christmas gift.

Anytime I call the number I have sat on hold for an HOUR before being hung up on.I have yet to reach any sort of employee.

Review about: Teechip Christmas Sweater.

I didn't like: Too small of a screen print, Defective, Poor customer service.

Review #743347 is a subjective opinion of a user.

Delivery Service
Diversity of Products or Services
Customer service
Reason of Review / Monetary Loss Poor customer service AND it's defective / $29
Preferred solution Full refund

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