Not resolved

I ordered and item and after placing the order I was told the it would take more that 2 weeks to process the order and another 2 weeks or more to ship it . Called to cancel and I was put on hold for 30 minutes.

The agent finally answer and refused to cancel the order. I asked to speak to the supervisor and again, I was on hold for 30 minutes but this time the phone call was disconnected.

Very poor customer service and customer experience!!

I will never buy anything again from this company and I would suggest to stay away from them!

Product or Service Mentioned: Teechip Shipping Service.

Reason of review: Poor customer service.

Monetary Loss: $65.

Preferred solution: Full refund.

Company wrote 0 public responses to the review from Jul 06, 2016.
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