Not resolved
Additional Fees
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Turnaround Time

Update by user Oct 19, 2015

Never got a response from Escalations.

Update by user Oct 05, 2015

I changed my mind.I emailed the pictures I took of the shirt to the same lady that sent me my shirt in escalations.

Doubt anything will come of it.Paypal said I had to contact them.

Update by user Oct 05, 2015

Actually, I found my order number and checked. I ordered this on Friday, May 29. I received it at the end of June.

Original review posted by user Oct 05, 2015

I ordered a shirt back in June.When I got my shirt, it was the correct size and color, but the image was incorrect.

I contacted customer service and was told someone from escalations would return my call. Never received one. Several weeks go by, I kept calling. Finally I submitted an off line email on their main page.

I finally get an email from escalations. They tell me I have to take a picture of the shirt to prove that it is the incorrect shirt. Not a problem. I email them the pictures.

A couple more weeks go by, I finally get a return email telling me that the images were not viewable. So I send them again in the email and on drop box. Several more weeks go by and they tell me that they will reprint the shirt or give me a refund. Since I really want the shirt, I ask for a reprint.

I finally several weeks more pass and I get the shirt. The shirt is faded, can barely see the wings, and after 1 wear and wash, the image has white flecks where the black paint has worn off. I am just writing the shirt off. I am not going through 3 months worth of no responses again.

Do NOT buy from Tee Chip. Their customer service is non-existent.

Quality sucks.

Reviewer is in unhappy mood. This person stated that there is a room for improvement of no communication and takes weeks to respond to claims. Please immediately contact the author of this review to discuss bad quality of teechip custom t-shirt and associated monetary loss in the amount of $28. Teechip needs to issue a full refund according to poster's claims.

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