Manufacturer: Teechip Category: Customer Care Clear all filters (63 of 63 reviews match)
filters
manufacturer:
seller:
Show
state:
Show
city:
Show
category:
Teechip - DO NOT PURCHASE FRM THIS COMPANY
LIE - I TRIED TO CANCELL ORDER BUT THEY WOULDNT AND REPLIED WITH THIS - (MY ORDER IS STILL IN PROCESSINING 15 DAYS LATER - today date is 8/12/2017 From tee chip pro: As stated, orders take 7-14 days (IT DOESNT STATE THIS ON WEBSITE-STATES 7-10 days) to process and ship. The latest this order should ship is this Thursday, August 10, 2017. Unfortunately this order is not eligible for cancellation at this time. Please view our Terms of Use for our Cancellation policy here: https://pro.teechip...
Read more
1.0
Product
Teechip Customer Care
#1086852
I ordered a T shirt from Tee Chip and did not receive a receipt but received a prompt solicitation to purchase yet another product within minutes of the transaction on line.I attempted to respond to that solicitation but it was "Do Not Reply" .. I attempted phone...
Read more
Product
Teechip Customer Care
#1085433
Bought 2 women's tanks 2xl.Arrived shoddy material, poor print quality and the 2xl would not even fit a woman size 10. Series of emails. They did not even read my complaint. They keep sending cookie cutter emails. Bottom line they only will reprint. Well a 2xl reprint...
Read more
1.0
Product
Teechip Customer Care
I liked
  • Nice designs
I didn't like
  • Not delivering as promised
#1077020

Teechip - Tried all phone numbers and chat function; none were working. Received wrong order and wanted to get the correct order.

#1062037
1.0
Details
Tried email but the order number I had was apparently not correct. Called; phone support not available. Tried chat--never connected and took you back to original screen to enter info again after you touched"chat." Ridiculous. Ordered the Sept. shirt for son; he received Aug. don't want to upload photo because it has his address on shipping .
Comment
Show
Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Privacy and Data Security
Product or Service Quality
Turnaround Time
Warranty
Website

Teechip - Frustrating

#1060849
1.0
Details
I did not put my street name on my order and i can not get ahold of anyone!@
Comment
Show
Customer service
Turnaround Time

Teechip Customer Care Review

#1033850
1.5
Details
Yall will not answer my email. And you will not answer the phone during regular hours
Comment
Show
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Diversity of Products or Services
Price Affordability
Privacy and Data Security
Product or Service Quality
Turnaround Time
Warranty

Teechip Customer Care Review

#1030119
I have a problem with my order and have been trying to reach someone for days. I have had no luck. Absolutely no customer service. Would not recommend ordering from here. NOT GOOD!!
Comment
Show
teechip.com ), which is the email provided with the order number) and received: Recipient inbox full Your message couldn't be delivered to support@pro.teechip.com. Their inbox is full, or it's getting too much mail right now. I tried from the website and ended up...
Read more
1.3
Product
Teechip Customer Care
I liked
  • Tee shirt message
I didn't like
  • Customer service
#1069382
I ordered a shirt and it don't fit .I love the shirt.Don't have order number. joeychandler152gmail.com the tracking number. My e-mail is joeychandler152@gmail.com Please give me a number I can talk to someone. Why have you made this so hard to do???????????? The shirt...
Read more
TeeChipRep
TeeChipRep
Teechip Verified Representative

Hi, recently we received notification of an issue that you experienced with your order. Im definitely sorry to hear about this! In order to double check that your issue has b...

Anonymous
Anonymous

I ordered a tee shirt and mug for a friend but did not receive confirmation! But I did receive PayPal receipt. I've emailed Teechip to check on my order but they either can't ...

Product
Teechip Customer Care
I liked
  • Design
  • Tried to call nobody answered the phone in cs
I didn't like
  • Sizing chart is not correct
  • Sieze
#1064238
I can't get in touch with them.I have tried by computer and by phone. I do not have the order number and therefore I am unable to continue in any capacity. If no one will answer when I try to call, "customer service is not available at this time" even though I am...
Read more
TeeChipRep
TeeChipRep
Teechip Verified Representative

Hello, sorry to hear of the frustration that you have experienced with your order. That is certainly not the level of service we strive to provide here at TeeChip. Please pro...

2.0
Product
Teechip Customer Care
I didn't like
  • Cannot reach customer service
#1046369
No response from Teechip on my fraudulent charge claim (not a big surprise), and as everyone else is saying - no phone support of any kind is available, only email....what a convenient way to hide from the many people they are ripping off. DO NOT EVEN THINK OF DEALING...
Read more
TeeChipRep
TeeChipRep
Teechip Verified Representative

Hello, sorry to hear of the frustration that you have experienced with your order. That is certainly not the level of service we strive to provide here at TeeChip. Please pro...

Anonymous
Anonymous

I have never received the product I ordered. Its impossible to contact the company by e-mail or by phone. This company is ripping people off. They ask you for an order number...

Product
Teechip Customer Care
#1039325
I order 2 mugs that cost me 45.96 and they only sended me one. I been trying to contact them for a while no-one have gotten back to me wish I would have seen the reviews before I ordered.they don't answer the phone they say the fastest way to contact them is email...
Read more
TeeChipRep
TeeChipRep
Teechip Verified Representative

Hello, sorry to hear of the frustration that you have experienced with your order.That is certainly not the level of service we strive to provide here at TeeChip.Please provid...

Anonymous
Csw

Dispute w/ your payment processor- cc/ PayPal. The company won't respond. You'll win the dispute. They have thousands of campaigns, all ending at the same time w/ same numbers...

1.0
Product
Teechip Customer Care
#1021390
I have been a loyal teechip customer for about two years and made roughly 10 to 12 purchases over that time. My son without my permission we used my credit card to make a purchase and now I am being refused both in order cancellation and a refund. I think this is...
Read more
TeeChipRep
TeeChipRep
Teechip Verified Representative

Hello, sorry to hear of the frustration that you have experienced with your order.That is certainly not the level of service we strive to provide here at TeeChip.Please provid...

2.2
Product
Teechip Customer Care
#1014399
I can't cancel my order even five minutes after paying!Their response is just that they don't allow to modify orders containing posters because they're already being processed. That happened 17 hours before the funding process ended. On a Saturday, so how can the order...
Read more
TeeChipRep
TeeChipRep
Teechip Verified Representative

Hello, we're sorry to hear that, and we apologize for any inconveniences you may have experienced. At TeeChip we strive for a exceptional service and quality product. Please ...

TeeChipRep
TeeChipRep
Teechip Verified Representative

Hello, sorry to hear of the frustration that you have experienced with your order. That is certainly not the level of service we strive to provide here at TeeChip. Please pro...

1.7
Product
Teechip Customer Care
I liked
  • Design
I didn't like
  • Unclear refund policies
  • Customer serice
#1007273