Product: Teechip Mug Clear all filters (65 of 65 reviews match)
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I went and purchase a coffee mug and it wasn't the one I had ordered at all I'm very disappointed by this and I am not going to buy anything else from them.what else can I say about this I'm very unhappy and that's all I can say about this what can I say about this no...
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Anonymous
Karen13460us

I ordered the October Betty Book mug and got January.what is their e mail.

prettybaby_angel_66
prettybaby_angel_66

Did you try to put something hot in it?? I think you ordered the heat sensitive coffee cup...

1.0
Product
Teechip Mug
I didn't like
  • Unable to contact
#1101233
On 7/19/2017 I received a confirmation from TeeChip for the cup I ordered. The order number is RL-10930-94692. It was paid for with my PayPal account. The cup arrived today 7/25/2017. The printing on the cup is upside down. The payment was sent to...
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Anonymous
Carolene

Well, I've ordered a tote from TeeChip & haven't received it yet. I did not receive an order number & I also paid with PayPal. It's been over 2 weeks & nothing. When I try cal...

1.0
Teechip Lawrence, Indiana
Product
Teechip Mug
I didn't like
  • Product not as advertised
#1079203
Teechip - This company should be shut down!
My husband purchased a "wife" cup to surprise me and it arrived broken an damaged.I immediately attempted to make contact with the company attempting to utilize the email website to no avail. No one contacts you back they make it impossible to communicate the phone...
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Anonymous
Anonymous

I agree. this company is no good. I ordered a poster and they said I received it two days ago. I am still waiting to receive it. DO NOT ORDER FROM THIS COMPANY!!

1.0
Product
Teechip Mug
I didn't like
  • Not answer the phone no reply to emails poor service they suck
#1068716

Teechip - I'm am so not happy

#1110225
1.1
Details
I'm not happy with the Daughter mug the print is so small you can't even read it. No one will answer the phone or call me back. I think the Better Business Bureau needs to get involved lm so mad.
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Teechip - Mug was cracked being shipped. Wrapped with nothing to prote
1/1

Teechip - Mug was cracked being shipped. Wrapped with nothing to prote

#1088434
1.0
Details
Tried no answer called many times
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Billing Practices
Delivery Service
Exchange, Refund and Cancellation Policy
Website
Teechip - Coffee mug
1/1

Teechip - Coffee mug

#1059025
5.0
Details
cute mug but has a couple chips.. i am guessing from shipping. just need to exchange it for a new one
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Diversity of Products or Services

Teechip Mug Review

#1029756
1.0
Details
I ordered the color changing mug off that was supposed to say to my wife either a picture of wedding rings an a few words below. Only with boling water would to my wife show. What a piece of garbage. I'll make sure to tell everyone I know to stay the *** away.
Comment
Show
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Privacy and Data Security
Product or Service Quality
Turnaround Time
Warranty
Website
Ordered 3 coffee cups. Came in 3 packages. One was chipped and cracked. Tried several times to call. I never received an order # by email, so I couldn't enter any number but tracking #. Called Teechip several times. Customer service was "unavailable" and referred me to...
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TeeChipRep
TeeChipRep
Teechip Verified Representative

Hi, thank you for bringing this matter to our attention! I can definitely help you with that. Please provide your email address and order number and I will contact you via e...

Product
Teechip Mug
#1059988
Teechip - Damaged Won't respond
I received a broken mug i ordered.It broke because of THEIR faulty packaging! Numerous emails back and forth because when you call customer service a recording tells you this service is not available. In other words, no one to speak to personally. They kept telling me...
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TeeChipRep
TeeChipRep
Teechip Verified Representative

Hi, thank you for bringing this matter to our attention! I can definitely help you with that. Please provide your email address and order number and I will contact you via e...

1.0
Product
Teechip Mug
#1058551
Teechip - Damaged Orders / No Customer Service Support
Teechip - Damaged Orders / No Customer Service Support
Teechip - Damaged Orders / No Customer Service Support
I ordered 4 coffee cups. See photos. Two cups came damaged. One cup broken and one cup has delamitation. Sent in request for help. They replied to submit pictures via an email, but that email informed me that I reached an unmonitored support inbox. There is no way to...
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TeeChipRep
TeeChipRep
Teechip Verified Representative

Hello, sorry to hear of the frustration that you have experienced with your order. I have filed a claim on your behalf and someone will reach out to you shortly to help rectif...

Anonymous
Michael Buckley

I called the phone # you sent me. 866-251-0432. The automated process asks for a 8 digit order #. The order # is RL-10132-90625. So its impossible to connect. The phone also d...

1.0
Product
Teechip Mug
I didn't like
  • Bad product execution
#1034574
I ordered a mug with no issues and recrived it within a decent amount of time.Sadly, that is the end of my good experience. Once I opened the package I found that it was broken. I immediately emailed the support email address requesting an immediate shipment of a new...
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TeeChipRep
TeeChipRep
Teechip Verified Representative

Hello, sorry to hear of the frustration that you have experienced with your order.That is certainly not the level of service we strive to provide here at TeeChip.Please provid...

1.7
Product
Teechip Mug
#1032069
Teechip - Defective item not replaced
I ordered two identical items (coffee mug with cat photo), and received one chipped cup. I emailed them and got back a link to a URL where a claim could be filed. I got no response to the claim so I started a dispute on PayPal. That got a reaction, they contacted...
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TeeChipRep
TeeChipRep
Teechip Verified Representative

Hello, sorry to hear of the frustration that you have experienced with your order.That is certainly not the level of service we strive to provide here at TeeChip.Please provid...

Anonymous
MargaretFreemantle

I received the daughter cup today, handle completely broken. It is unusable so have emailed today via paypal. Awaiting reply.

1.0
Product
Teechip Mug
I didn't like
  • Not recieving the product
#1024744
This started my whole process with TeeChip to get it fix. They told me the secondmug was shipped and it finally arrived two weeks after the defective one. I complied with their first request of photos but they did not want me to return the mug. I sent photos etc. No...
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TeeChipRep
TeeChipRep
Teechip Verified Representative

Hello, sorry to hear of the frustration that you have experienced with your order.That is certainly not the level of service we strive to provide here at TeeChip.Please provid...

Product
Teechip Mug
I didn't like
  • Customer service sucks
#1023222
Teechip Happy Pills Ferret Mug
I contacted Teechip who sent me an email from the escalation team. I was told that they needed a photo to continue my claim but the email just keeps bouncing back. I also included a photo in my original complaint to Teechip. I am simply getting the run around and now...
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TeeChipRep
TeeChipRep
Teechip Verified Representative

Hello, sorry to hear of the frustration that you have experienced with your order.That is certainly not the level of service we strive to provide here at TeeChip.Please provid...

Anonymous
Howie Schommer

Tee Chip is the worst company I have ever dealt with. Ordered custom sweat shirts from them they charged me double and never would reply to e-mails or phone messages. You call...

1.0
Product
Teechip Mug
I didn't like
  • Unsatisfactory
#1021415